That would bother me, too. Why would she feel a need to say such a thing when she doesn't know you?

I was setting up a first appt with a T once, and he repeated at least FOUR times that he didn't take insurance and that I needed to check my insurance coverage. Why was he being so **** about that? It's like he had a bad experience with a client and he was projecting it on to me. I ended up cancelling because it bothered me so much. But I wouldn't advise that -- go, and see how she is in person.