Same here. When I was seeing my prior T, the girl with the appointment before mine showed up an hour late. She stood in the waiting room and griped at T that she needed to see him even though SHE was the one who made the error. He had already explained to her that he had another client waiting to talk to him. I was less than a foot away. I'm sorry she was overwhelmed by her feelings, but cannot even begin to comprehend why she felt it was permissible to decide she was the most important thing in the room. She ended up leaving in a huff. T said that some people have a tendency to feel entitled.

That also taught me how T's can quickly rebound and become "with" the next client. He was zeroed right in on me. You'd never have known he'd just had someone walk out.