So one day about 2 weeks ago, my laptop stopped loading chat. i thought it was an issue with my laptop, given its a total piece of junk. but im at my mums place and she has 2 laptops. and none of them will load chat. they load the grey screen of death window, but thats as far as it gets. ive updated flash, ive allowed this sites pop ups, cleared its cookies, tried on chrome, firefox, even explorer! :/ and nothing. mums laptop is relatively new. and i had a friend log into my account and check chat and he says it worked. so im really at a loss of what the problem is!

...and yes ive tried turning all laptops off and back on

someone pleaseeeeeeeeeee help me! all suggestions welcome!!!!!