I am getting very tired of "It is what it is", it's being used for Everything, including those things we CAN/SHOULD change. And I'd like to get the corporate widget talk out of health care. People who are in a facility they have no choice to be in are NOT "consumers". "closure"=********. "You need closure".....AAAAAAAAAAAAAARGH I'm not a big fan of coping depending on how it is used. I once held that term against a nurse practitioner for years; the first words she ever said to me when she walked in the room (and we had never met) was "So. What is it? You just can't cope?" YIKES