Very true. If you mistreat your patients and they are a ticking time bomb ready to explode if you cut the wrong wire, you can cause someone else some serious injury if you do your job wrong. If you seem cold and careless and that you just want people to fix themselves, you may just have cut off the last source of help this person had the energy to attempt to get. That's a really scary thought. I am happy that nothing permanent happened to you and that you are still here