Be sure to use the cream Prep-H, not the ointment. It works really well for under eye bags and puffiness. I have used this on really bad days, but use another eye cream normally to keep them in check. I change brands depending on what is on sale as some can be pricey, or supplement with tea bags (steep in hot water first, cool in fridge, then use 20-30 minutes; it is the caffeine that helps to reduce the puffiness as mentioned above); also, many eye creams that say they are for circles and puffiness/bags usually will do a good job. If not, you will know shortly, keep the receipt and take it back if it doesn't work.