Yes, I was SO happy to hear she was having a rough day. Ok, that sounds wrong, lol, but.... yes, I was happy to know she considered it careless, to bill so much.
I normally try not to stew, but... I'm having a hellish couple weeks and my ability to cope is nearly gone. I'm hoping I can sleep the next couple nights and recover. I have PTSD and with my routine changes and all the stressors, it's very hard for me.
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