thanks. this new T (a lady, who I met today) said I could call if I needed to talk to her, but I can't. I don't know her and I would never be able to. It took me 5ish minutes to get up courage to get out of the car and go inside there today. So I have gone to that place 4 times now....is this normal? Also, is a T supposed to answer his cell during a 'session' even if its just to do paperwork?