Where I live just about ever physician and therapist are part of some group. And than some of those smaller groups are all branched to a large overall group that ends with the hospital here. My mom had a-lot of unpaid bills and they would no longer see us. She paid the bills but now they're saying that they can't accept us as patients. She's tried many places but they also "aren't accepting new patients". She went to the behavioral health place where most of the therapists are and they had a bulletin board in the lobby showing who was accepting new patients. She called them and talked to some people at the place itself but they were saying "they'd get back to her" most of them haven't called back and it's been 2 and a half weeks now though they said within 24 hours they'd get back... It might be my anxiety or fear of rejection but something definitely feels wrong about all this. We have insurance, there are places that take our insurance (a-lot of them) and yet none of them can call back or accept any of us as patients? How am I supposed to get help, none of the doctors.therapist that are not associated with this group accept our insurance and we don't have very much money at all. Is it really okay for them to not accept us because we had back up bills before (that have been paid in full now)