Sorry to hear about the app't. with the T's not going so well. I hope when I finally see mine they don't ask / tell me something so stupid. I think sometimes people open their mouths and spew crap because, they don't stop and think about what they are saying or even take them time to try figure out how to word things appropriatly. I know I am 100 percent guilty of that myself. But, I agree with you. A, T. should know better.
Just keep telling yourself it will get better, it will get better.
take care my friend.
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