My psychiatrist lets me send email. Usually, it is for rescheduling appointments and medication issues. She always responds. It isn't something I do often.
My ASD counsellor accepts email but does not reply. She encourages me to write when I have relationship and social issues, because the feelings are fresh. We then discuss them in-depth when we meet.
I don't expect my therapists to fulfill roles they cannot. Anyway, I am very independent.
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