After a recent switch in insurances, I chose an out-of-network friendly plan so we would be able to keep our favorite doctors and therapists. One of my family members' Phd Psychologists, who is out of their network, actually offered us a discount to not submit claims for reimbursement. She takes other insurances (she took our old one) but she said she dropped CIGNA because they were that bad. She said they expect therapy to normally take a capped amount of time and will demand to see reports on the progress when it takes "too long."

After googling, I found their FAQs.

Which indeed, in fact pushes for short term therapy, repeatedly stating that people feel better on an average of 6-8 sessions. Sometimes a little shorter or longer.

All I can say is, REALLY?

here is one excerpt. I kid you not.

What should I expect from outpatient therapy? Results in five sessions? An immediate “cure?”
Of course, the speed with which you will see results varies with a lot of factors, including the nature of your problem, how much and how fast you are willing to make changes in your life, and so forth. Most people can expect significant positive results within five sessions, and sometimes sooner. Getting at the tougher issues may take a little longer.

Does anyone here use Cigna? I am worried I am going to have problems, and I don't have any other choices. I would love it if people could tell me their actual experiences. I'm pretty annoyed as this is a very pricey plan that eats up my paycheck.