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Old Aug 02, 2013, 08:21 PM
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Resident Bipolar Resident Bipolar is offline
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Member Since: Aug 2011
Location: Midlands, England, UK
Posts: 603
Quote:
Originally Posted by Miguel'smom View Post
I would mention it to your therapist not your psychiatrist.
I don't have a therapist, just a social worker and a psychiatrist. None of my care plans have been followed. I've written a complaint regarding this failure which can be seen below:

To Whom It May Concern,
I am handing this letter in as a formal complaint against the adult mental health team and the terrible way in which my case has been handled since transition from the child services to the adult services.

The disappointment in the quality of outpatient care I've received over the past year or two is shared, to a large extent, by my mother - a quality assurance officer at an independent care company.

Upon reviewing my medical letters and care plans following my discharge from The Sett in 2011 I was shocked and angered by the complete failure of the teams to carry out the care plan they had agreed upon during my final care plan (discharge) meeting. I was only discharged because it was assured that this care plan would be followed and I believe the doctor at the unit would be disappointed in the complete failure by the services to ensure the measures stated were put in place.

Due to the lack of support and continuity I SHOULD have received, I have once again entered a rapid decline in my emotional state and I believe this to be mostly down to the inability for the people responsible for my case to do their job to a high standard. Not only have I recently had intense suicidal thoughts and minor psychotic symptoms due to my mental state but I've also been led to feeling helpless, unloved, uncared for, judged, looked down upon and even neglected by those that should be doing a job to a standard high enough to prevent this from happening.

Whilst myself and my mother were attending meetings regarding my care in the adult team, we were both told that the assertive team were supposed to be taking my care. I was never told that the crisis team would no longer be there and I wasn't told that the adult team would fail to sort out the assertive team as recommended. It is really, really shocking to see how care plans have been, to a certain degree, ignored and not followed up.

This desperation to get some help from the "assertive team that never seemed to be assertive at all" has led to an additional motive for suicide: to prove a point and to ensure that other people aren't put into this position.

I also feel that the infrequent appointments, lack of a safety net and the poor manner in which I am spoken to further decrease my ability to succeed and become a healthier person. I feel more lost and broken than ever because I am unsure where to go. This failure is ridiculous.

One more thing: I have been told that I must attend appointments and sort it all myself. I am high functioning autistic. I have bipolar disorder. I have problems with remembering where I've left my drink, let alone remembering appointments. I am currently very depressed. There are REASONS for the assertive team being suited to my case.

Why was the assertive team never sorted out? Why were my care plans not followed up? Why did I have a social worker that didn't respond to 10 messages left for her over the course of FIVE WEEKS? Why are appointments so infrequent? Where is my safety net? What will the consequences be to the reputation of the local services if I were to end my life, once it is seen that a person with a history of suicide attempts and diagnoses of Bipolar and Aspergers, with a body covered in scars and a history of hitting arteries...was not correctly monitored; that procedures were ignored?

There are many failures seen not just by myself but also by my mother and my partner. It's ridiculous and doesn't show the NHS in the positive light I once saw it. Terrible.

Faithfully,
Michael H***
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