I can not imagine that it is appropriate for a T to yell at their clients. If T is angry I can notice it in how she talks, but she will also tell me that she is angry. She has never yelled at me even though there were moments she had good reasons to yell, but she did not. She remains calm does indicate clearly how she feels in the situation. One time I was so rude and if I were in her shoes I would have yelled, but she did not, she stood up and said she had to take a little walk. She came back and handled the situation in a peaceful way.
And when I was calmed we talked about what had happened, what it did to her and what it did with me.

Bloem