Quote:
Originally Posted by Tollhouse
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Under what circumstances do you think it is appropriate for T's to yell at their clients?
- A client has a hard time opening up?
- A client is angry, but not being abusive or devaluing the T?
- A client oversteps email/phone/other boundary?
Does it matter more for new clients versus old clients?
Should a T always remain calm or is yelling /shouting allowed?
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I don't like being yelled at and it certainly doesn't make it easier for me to open up..
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Mr Ambassador, alias Ancient Plax, alias Captain Therapy, alias Big Poppa, alias Secret Spy, etc.
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