I was made very upset while ago when there was a news story about the reduction in inpatient care in this country, and how this has resulted in the police getting very busy at times dealing with the mentally ill. They implied that people who were suicidal were wasting police and ambulance staff time, when they should be dealing with "real problems".
I don't hear people saying that about those with terminal cancer being a burden, or those who have car crashes. Depression can be terminal too, and it can be just as hard to live with as cancer is, and it is a very real problem. It may not look as obvious to others, but people with it need help just as anyone with any serious health issue does.
When people call for help, it is because they need it.
Sorry, just had to vent a bit.