My T has said hold on I have to take this without the phone ringing, it's a blinking light thing. The calls where "No, 911 then me." end of call, "I will call you back", and "our appointment is at ____ time". They were all quick one liners and did not give any personal information. I think she answered because she or I was detracted by the light. I'd rather take the two min for the distraction to be taken care of then wait. Now if it's often, I or T was in the middle of a thought, or it took longer then I could think of a new topic then yeah I'd be mad and should do a full session.