Wanted to let you know. I know a couple of things that I simply can't listen too details of or it sends me reeling. Even if I've told the person not to talk about details some still do anyway. It happened again day before ..I simply pull the phone away from my ear so I hear when they are not talking. But, I CAN'T hear the details so it doesn't affect me. I'm a home body so I don't really deal with the Trigger's in person. If something comes on TV I turn the sound down first right away so I'm not hearing it, then change the channel. I'm still learning what triggers me and not. I have many traumatic instances in my life so its like navigating a land mind. Keeping a log helps me at times with identifying them. Again, Good Luck