Sounds like you are trying to do, the responsible thing. Keep your eye out, in the mail, sometimes the case workers, do return phone calls and sometimes, they send out paperwork. If you are leaving the appropriate information, you are, indeed, doing the best you can. Life does happen, and schedules change, hence, rescheduling.

Hope that family counseling helps. I'd imagine, you've discussed with your therapist, some of your concerns and you are trying to be adult with your mom about expressing your concerns and needs.

Hang in there