i totally 'get it', Josie... i have PTSD from so many bad experiences with docs, Pdocs, Therapists and other "Helpers"... gads, some days i feel like the square peg.... i have learned some defense mechanisms that seem to firm up my footing, tho:

i use the Federal Americans with Disabilities Act of 1992 to request accommodations, like tape recording the interview due to my "disability related memory impairments". that brings them up short. i also take in a written letter stating why i am there; what my current symptoms are; how that has changed recently (if relevant); what i want from them; and what i don't want from them.
i take a copy for them to sign saying they received it from me~!

gads, you would not believe the difference when they know they can be proven to have done or been told something~! how sad that it's come to this... but how GOOD that i have learned how to use my hammer.

if you (or anyone reading this) would like more information on how to request an accomodation (special treatment) under the provisions of the ADA, feel free to PM me.

best wishes~
Gus