I don't like using the phone, either. I have anxiety and social phobia anyway. But one time I had a job where I had to be on the phone all the time, and I always had such a hard time; I was a phone solicitor and I had a lot of people screaming at me, hanging up on me, cussing me out, etc. I used to owe a lot of money all the time and I was always getting harrassing phone calls from the companies. Plus, when my husband was still alive, and before we broke up, every time he "disappeared" for few days, I would get these wierd, obscene creepy phone calls (I later figured out it was him).