I think not only compassion and empathy are very important. But another essential thing is boundaries. Hugs and such, I like. But there's a big difference in showing that you care and going too far. I had to stop seeing one therp because, although she cared about me very much, she had no boundaries. I still care about her, but would have never gone back to her. My therp now is very empathetic, kind and helpful. She has helped me tremendously so far. Good luck.