Amandalouise is right. The number is a general number that connects you to local crisis lines. So every time you call you can end up with a different crisis line and a different person, depending on what hours the different crisis lines run ie some are 24/7 and some are only certain hours. It isn't one centralized number. I'm sorry you didn't get what you needed from your call. I'm glad you were able to be supported here.