Briefly.. I just recently began seeing a new T. I recently called to reschedule an appt and instead of just typing in her extension, I hit # (pound) then her extension. I wasnt really thinking when I did it.. that's the way I access my own office vmail from outside the office, and it was just out of habit. I was shocked when this one mistake brought me into her voicemail and left for her from her other clients began playing! In order words, her voicemail isnt password protected, and simply hitting # before her extension accesses it. I called back and left a message about the rescheduling and also informed her of what happened, imagining it was just a fluke in the system. She didnt call back for 5 days, and then only after I called a second time.. said she didnt realize I'd expected a return call about that. (I was supposed to call the front desk for scheduling, which I didnt realize, so she figured I'd already scheduled through them to address that issue.. even though I specifically asked her to call me back. Eh). She admitted to being aware of the issue with the vmail and was clearly not too concerned. I returned her call again yesterday (Mon) and told her how unacceptable I thought this was.. HIPAA and confidentiality issue.. and that I wouldnt be returning. As of today (Tues), the vmail is still totally accessible without a password. I have NOT listened to even a snippet of any vmail since the first time, when I didnt know what was happening.. but it's insane to me that she doesnt care about this apparently. I left a message for the office secretary yesterday evening asking for a return call with the name of the clinical director, or a call from him/her themselves, to complain about this issue.. and no one called back today. I dont suspect they will. SO... I'm considering reporting this T to the social work board, but I'm not sure if I should. Seems to be like a very basic breach of ethics and confidentiality. What do you all think? Should I report her? Or what else should I do?