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Originally Posted by My kids are cool
TR, we all have different stuff that bugs us. Not sure why this one bugs you, but I see that it does, but that person was willing to pay for the appointment, so it doesn't seem fair to point a finger there.
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I'm not really pointing the finger, just saying it's an example of how a client may say they're cancelling because they can't go when really it's not the case. You're right. This does bug me. It bugs me partly because I'm self-employed so I understand why these policies exist and partly because I just feel it shows a lack of courtesy when people say Ts shouldn't charge for cancellations.
Quote:
Originally Posted by My kids are cool
It would annoy me to no end if the T tried to have a set in stone appointment that I could never change without paying. My T has had to change or cancel appointments with me because of issues with meetings he has to go to, or continuing ed classes or trips or whatever. I do not fuss about it. I expect the same courtesy from him.
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Just to be clear, I'm talking about cancelling, not changing - different thing. I think it's fine to have a set-in-stone policy for cancellations if you're willing to reschedule as needed, the point being the T doesn't lose the session fee.