I don't know what to call my mood. I called L'Oreal and all the lady said was to wash, wash, wash. Tried that..washed my hair four times! So a friend on fb told me laundry detergent.. so I did that.. my roots lightened a little. Then I went into some kind of determined, aggravated frenzy. I grabbed a bowl and poured dawn, lemon juice, tide, hand soap, toothpaste, and Pert. I then wrapped my hair in cling wrap. That helped a little, but alas still black but with red roots. I've had it!!! I'm going to give my hair/scalp 2 days to calm down (my scalp feels like it's sunburned as well as my forehead). Then I'm just going to put bleach, 10 vol peroxide, and shampoo on it! That will do it! Now I'm sitting watching tv and my muscles feel like they are pulsing.