The first time was because my high school counsellor told my parents I was suicidal. They took me to my GP who prescribed medication. After medication didn't do much I got referred to a therapist and a psychiatrist.

This time a medication change made my anxiety worse than it's ever been. I was at an appointment with my GP (a different one now) after I decided I couldn't take it anymore and I said that I wanted help with my depression. He referred me to someone, they weren't taking new clients but set me up with someone from the same office.