Ask the Therapist is different than the forums. It's the "Ask" menu option all the way at the top of the page.

As it says when you submit your question, if it is chosen for a response, it will appear on that page in 4 to 6 weeks along with the response. If it is not chosen, you won't see it appear there, and you'll get no response to your question.

Ask the Therapist

Hope that answers your question.

Best,
DocJohn