Wow, a crisis line sounds just like prozac side effects: "this medicine can help you or can cause you a severe depression, or irritation or some other bad things".... make sure you take this medicine along with visiting a therapist, in case he needs to get you out of the mess the medicine caused you....
I guess, if you don't have a therapist, don't call the hotline

or else...
It seems so elementary: don't be rude when you're talking to people who are ready to go over the edge...