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Originally Posted by Stringcheese
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... should a pdoc be answering or looking at the phone alot during a session?
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Maybe once in a blue moon for a crisis, but not "a lot" during every session. If their phone is "ringing or buzzing", they should put it on silent mode so they won't be distracted.
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....should they remember important information you gave them, such as medical conditions or other medications?
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I wouldn't expect them to remember it, but to enter it into your chart so they can review it each time you come in. A pdoc may have a case load of hundreds so no, I would not expect them to remember all the details for every client, but they do need a system of recording the information so it is available to them.