Hi Eva,
I'm sorry you are struggling. That sort of thing happens to me all the time but it's more that it frustrates the other party and they get irritated at me... and usually that is what I struggle with, their irritation with me for not knowing what they are talking about and wondering why they are so angry at me and then feeling bad because they are irritated.

My T gave me a response to tell them and I usually use that when they get irritated with me. It's simply that I am doing the best I can and I'm sorry I do not remember. Would you mind telling me again? Then it's on their plate.

Simply said, you are doing the best you can. If this has always happened, it won't change over night. If this is a new occurance, maybe you could go talk to a dr and see if there are any other underlying things that are making it happen?

I wish you the best as you figure out things.
Take care.