This is preposteous! I have hope for myself! I AM a success! I am sure you are too, even through your struggles, just like the rest of us "poor, hopeless, souls!"

Sometimes it hurts, but it looks like it is time to move on and for your friend to find a new job. It is absolutely unacceptable for a professional to generalize a group of people in such a way. Everyone has hope, we are all able to live full lives dispite our struggles. GTFO here........