Down, I think the effort you are making to try and post acceptably is excellent!!!
The problem with "complaints" in any fashion ANYWHERE is that they are usually seen as dissing some ONE rather than a system that isn't working. If there were more ppl who realize that if there's a problem it just needs to be fixed and not take it as an assault upon any one person or group, that would be wonderful. Unfortunately, it often falls upon one person to be "at fault" when things aren't working quite like they might better work?
Then of course is the situation that Powers that Be (anywhere, any org, site etc) might have a different viewpoint based upon experience or downright stubborness... and you're kicking a dead horse by trying to get things changed.
It's a tough call, imo, whether to keep trying and hope for improvement, or to leave (such as a site like this one.) For me and PC specifically, as long as I see ANY improvements being made, then I hope that/for the ones I'm upset about are on the "list" for future changes.