Sometimes they will try to rush an order, be more willing to "front" a couple pills/tablets if you run out on a [non-controlled] script or can't yet pay for a fill, willing to split a fill immediately instead of having you come back or put it at the back of the line
- actually I did this the other day. I have one med that my insurance isn't paying for right now and I couldn't afford the whole fill, but didn't realize that until i went to pick it up. So i asked if i could get half of it. The pharmacist was there and said hi and that he would do it right then and had it for me right away.

Basically, if they are able to they are willing to help you out personally when they can iof you show your appreciation, pretty much as in any other industry. But this can really be a help if you need an approval or something from your insurance company that didn't go through the first time, or your doctor wrote a script for a dosage that is unavailable. I know pharmacists and pharm techs that I have had a good relationship with were willing to try many many times to get in touch or get clarification on something rather than just a couple and then set it down for a couple hours.

It's just... you feel like someone wants to help?

Which is nice when you have to pick up like five prescriptions and empty your wallet to do so?

But also, I think a lot of people [customers] just think of people behind the counter as faceless, so the pharmacists and pharm techs just get a mumble and a shrug all the time instead of a smile and a hi and actual language, you know?

It's nice to feel appreciated

i did retail for a long time so i get that side of it.