Thank you all for the advice, again I appreciate your help so much.

I tried to make an appointment today but I only got as far as dialing the number before I started panicking and crying uncontrollably, which resulted in me calling the whole thing off, again. They are open until 5 so technically I have two hours to get my act together and try again, but since I am the kind of person who takes a looooong time to recover from crying, I don't think that's going to happen. Hopefully I'll have the courage to try again on Monday.