Thanks Alexandra. That was nice of you. Thanks also to those who PMed.

Algorithm - that's kind of how we use the community guidelines. It's our checkpoint:

Does the post violate a guideline?
If no, then leave it alone or try to offer a suggestion
for smoothing over a conflict
If yes, then how often does the member violate the guideline?
If it is a one-time occurrence, then let it go or
offer a suggestion
If the member continually pushes the issue, then
remove the post or send the member a PM

The problem is that so much of the complaints and "problem" posts are subjective. What offends one person does not necessarily offend others. Not much offends me (external to this thread - lol), which is why I have to rely upon input from the other mods and members to know whether something is grossly offensive or just rubs someone the wrong way.

Of course I'm reading this thread -- not out of obligation to the job, but because it bothers me to see the other moderators get bashed. They are all trying their absolute best. I want to defend that. Plus, if there are any POSITIVE suggestions for improving our process, I want to be able to glean that from this thread at all (although I keep inviting members to PM me with suggestions for improvement but I rarely receive any).

Constructive criticism is welcome. Rude criticism is not.