i have paid one bill online and will never do it again. i paid a big phone bill to SBC and they took it out of my account. then they billed me for it. i sent them a copy of the withdrawal from the bank. they've turned it over to a collection agency. the bank faxed them THREE copies of the paperwork........the bank has now had their lawyer dealing with them and i'm still getting notices and phone calls from the collection agency.........