It's just a starting point for those interested. There are many areas open for self help on this, whether it be just understanding different styles (and there are other titles for these, google them if you like) finding out what your own style really is (a self inventory, also available online) to a full study of conflict resolution for online (website) conflicts.

I gave more than one option because I like to think that most ppl do adjust their style a bit depending upon the ppl and the situation.