Dr. Clay,

I think we are a lot alike, and I like your stuff very much. I haven't read it all yet, but I'll keep coming back to it as much as I have time. This looks really useful. I could probably even justify reading it at work, since tomorrow I have to go to a meeting with the city bus and public transportation company to discuss a behavior plan for a couple of clients who got kicked off the bus for fighting. I think I could use some of this. It also looks like something we could use around here on this site.

I think that we all probably use some of all of the negotiation styles, including the less desirable ones. Old habits, you know? And, like you say, they may all have their uses if one is able to select what is appropriate for the situation. I try to also be a communicator, as I think that is important too, but I am not always all that great at communicating effectively.