Chat doesn't use flash, so updating it won't help you. Chat uses simple HTML and javascript, which every modern web browser comes with supporting automatically. We've tested new chat and confirms it works on all modern browsers.

Unlike old chat, new chat does not require the use of any special ports, Flash, or anything else. (Neither chat needed Java.) Old chat also wouldn't work on satellite connections; new chat does.

Usually problems can be traced to aggressive settings in virus protection or malware detection software, which you can confirm if you can try using a different computer altogether at home to connect to chat (or like your tablet or phone).

DocJohn