Josie, it's not that the moderators don't "want" to moderate the chat rooms. It's that we do not ask them to to the level of providing 24/7 coverage. I've worked in environments where that was done, and you need dozens of people to be able to provide that coverage on a volunteer basis. We don't have dozens of people who've volunteered to do this sort of thing.

Since we offer this community as a free service and don't charge members for anything, we don't have the resources to "staff" the chat rooms 24/7. Plain and simple.

We try our best with the resources we have available. If that doesn't work for any particular member, then, as I've said elsewhere, the chat rooms may not be for you.

DocJohn