Problem, with directives, as those, there's no examples, as to how.
Best thing, in a retail environment, pick a person, you'd like to emulate, and just follow their lead.
There's customer service, catch phrases. Smile, and appear, pleasing. Even, though, sounds out of your comfort zone.
Office work, has it's own expectations. Hiding behind shyness, is tough. Some people, may not work, because they like it, but because they have to. Some, are fortunate, to find, their niche.
Hope your next shift, is better
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