I hope it al works out for you with the restore.

A few weeks ago mine was on the fritz and what drive me insane was not being able to figure out what was wrong let alone to fix it. I had to take it in for help but fortunately a professional took care of it, and up and running again. Things are advancing faster and faster that it has been harder to keep up the changing technology or problems that can come about. I am just grateful there are those that do know about it and are willing to help the rest of us that are falling behind or in my case, in this case, had no clue to begin with for that matter.