Quote:
Originally Posted by winterglen
I screwed up badly. My boss reamed me out. She has getting a lot of complaints about me.
I accidentally stepped on some people's toes answering some customer questions I wasn't qualified to answer. I was supposed to refer them straight to the reference desk, but these customers made it very clear that they were in a hurry and they wanted an answer right now, so I gave them an answer and my coworkers are very pissed. They have also complained about my not being attentive and playing with my hair (a nervous habit I have).
So my boss called me up and told me I was in big trouble and I'd better shape up or I'll be fired.
I need to get out. If I can get employed anywhere else, even Walmart, I'd rather work there than here. I do like the work I do here, but I can't work in a place where everyone is pissed at me and thinks that I should be fired, even if I deserve it.
Let me make clear that I 100% deserve these complaints and I deserve to get fired. I'm not trying to accuse my boss and coworkers are being unfair or anything. But I screwed up way too badly for it to be humanly possible for me to fix. This is 100% my fault. I understand that.
I'm so mad at myself for ruining a great job and a great chance at having a better life, but I suppose that's the consequence of being so lazy, stupid, and inconsiderate. Why do I have to make my life so difficult?
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You haven't been fired yet. Is there a chance you could ask to sit down with your boss, acknowledge this is your fault, and ask for some help? If you have a t., you could present the situations and practice appropriate ways of answering/dealing with the situation. You do not sound lazy, stupid, or at all inconsiderate. You sound anxious and uncertain, and willing to learn. Those are positive qualities. Is there a less-noticeable behavior you could try replacing playing with your hair? A worry stone in your pocket? Taking slow deep breaths? You could even acknowledge the nervous habit and request someone you are comfortable with to give you a non-verbal cue when you are doing this.
What is the job?