If it comes down to a letting you go, due to performance, it's a safer unemployment insurance cushion, than quitting, provided you've made a certain amount in a certain amount of Weeks, it would cushion, the financial strain, while seeking new employment, if it were to come to that.
Though customers want immediate answers, tell them you'd rather see them have correct answers, and it will only be a moment, for you to get that answer for them.
How long, was the training period, before they tossed you to the wolves?
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