Quote:
Originally Posted by shezbut
I voted as well!
I am curious about this one line:
You had mentioned that your client(s) would be in charge, and that you would be making visits to their business..to check and see how their site(s) were doing. Does that mean that they would be responsible for checking their questions and comments online, or you would be in charge of that aspect? If you are to be in charge of answering Q's, you would certainly need extensive knowledge of their business...I expect, anyway. Is this a separate option that businesses have then, or is it included in the set-up?
Sorry about all of the Q's! Your site does look terrific, and it's very encouraging to read. Humble, but confident and devoted to help those businesses in your community meet & exceed expectations. That is great!  I like the text type that you used as well. It looks a lot more friendly than this type that you're reading right now, IMO.
((((hugs))))
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An important aspect of social media that a lot of businesses neglect is to answer questions and comments as they come in. My job, as I picture it, would be to either answer the questions outright, find out the answer by contacting the business, or, if the answer is more complex, to at least let them know about the question so they can answer it.
I'm still trying to figure it out as I go along. I met with someone from the Small Business Administration who suggested a number of changes to some of my material before I send it out, and even though this was expected, I also find it a frustrating because it's almost like I'm starting over, but I'm trying to do what I can to let it roll off my back (not an easy feat) and just go with it. The suggestions weren't meant to be invalidating but to give me a better chance of success, and it's important I remember that.