Newtus: yes, I am a receptionist. I'm also like a telemarketer. The doctors expect me to repsonsible for calling the non-compliant people and getting them to schedule. I became a receptionist because I don't want to be a telemarketer... i swear I feel like the universe is laughing at me. Also I have phone phobia. So, I know receptionists talk on the phone, some on the phone is okay. But I hae to make like 100 calls a week, plus check people in/out, plus handle money (co-pays,) plus make all the folders/packets for classes, plus update the web site, plus take calls for people calling in their glucose readings for review, and then also any other projects that get thrown at me. I'm getting to the point that I'm an assistant who needs an assistant....

We have 3 educators and one is out on medical leave, one is a temp because someone quit last fall, and my boss (the third one,) is having a nervous breakdown from the stress. The doctors expect the educators to do all the stuff they dont' have time for. They are internal med and family practice doctors. So like starting people on insulin and adjusting it. Plus classes on diabetes, heart disease, and weight loss. Plus seeing people for things like Celiac and reactive hypoglycemia. There are 3 educators and 87 doctors who refer to them. March is our busisset time, so we're short staffed and busy and the patients get mad because the doctor says "go start insulin" and I say "Our next appointment is in April.... It's like tyring to put a puzzle together with too many pieces....

Yellowfrog: yeah, my dad passed away in October. I'm an only child and my step-mom wants me to get my stuff. Thank heavens she decided Sunday doesn't work so next weekend. Thank heavens. This weekend is too busy and I wasn't ready to suddenly need to get all of his stuff.

I can't take more time off because I'm the only one who does my job. It took me 2 months to catch up from the week off I took when he died. Even takign one day off puts me a week behind these days.

Willow: thank you. a lot of angry patients right now. I hope we hire our new person soon and she can start before our temp leaves and our person on medical leave comes back.

I'm just so overwhelemd right now. I had to take a break even thought I don't have time to take a break.