Red Panda makes good point. I am personally of the people who gets annoyed when people try to "help" me with things I am capable of handling myself. Or feel I ought to be capable of doing it ("NO, I DON'T NEED YOUR HELP CARRYING MY LUGGAGE, I CAN CARRY IT MYSELF!").
She admitted she doesn't understand your problem... so she probably doesn't know what she should do for you.
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HATEFREE CULTURE
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