I would only say to a comment like this that people are free to speak their mind even if it's not always "nice things" to say, especially about our work here or the community. I don't mind, we can take the good as well as the bad.
I prefer, however, for numerous reasons that people send me their issues or problems with the community privately so we can try and work them out one-on-one with the individual.
As for people using Psych Central's resources to criticize us, it comes with the territory. The day I can't take some criticism online is the day I get out of this business!
DocJohn