Wow. Just wow. From what you've said, it's completely unacceptable.
One sign of people being depressed is not being "presentable". How could a therapist turn that around and blame the patient for it?
If you can, I'd suggest you re-ask her what she really meant by her statement and give her another chance to explain. If it's still the same response, I'd be out of there.
What the heck is this person thinking?